Return Policy

Refund Eligibility

Returns are accepted for products purchased directly from zarnolith.quest under the following conditions:

• The item is unused, unworn, and in original condition.
• All original packaging, tags, and documentation are included.
• Proof of purchase is provided.
• The return request is submitted within the specified time limit.

Time Limits

Customers may request a return within 30 days of the delivery date. Requests submitted after this period may not be eligible for refund. Once approved, returned items must be shipped within 7 business days.

How to Request a Return

1. Email our customer service team at [email protected].
2. Include your order number and reason for return.
3. Attach photos if the item is damaged or defective.
4. Await confirmation and return instructions.

Refunds are processed within 7–10 business days after we receive and inspect the returned product.

Exceptions & Non-Returnable Items

• Items marked as final sale.
• Customized or personalized products.
• Products showing signs of wear or alteration.
• Gift cards and digital downloads.

ZARNOLITH reserves the right to decline returns that do not meet the above criteria.

Customer Service

Email:
[email protected]

Response Time:
Within 1–2 business days

Our team is dedicated to providing prompt, professional assistance for all return-related inquiries.

Refund Method

Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.

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